Programme module · Kent Business College

Strategic Human Resource Management

Level 7 module 3: turn organisational priorities into a credible people strategy through 14 weekly online sessions with KBC.

Learning with a practical purpose.

Translate a strategic ambition into the people, skills and working arrangements needed to deliver it. Strategic Human Resource Management develops your ability to examine workforce requirements, compare responses and build a people strategy that managers can put into practice. You consider the employee experience alongside organisational priorities and test whether policies reinforce one another.

The KBC UK teaching route comprises 14 weekly two-hour sessions, totalling 28 live hours. This original indicative learning sequence develops a workforce case through analysis, planning and review. It supports the Strategic Human Resource Management subject; the issued OTHM coursework brief controls the assessed task. Further directed learning, reading and assessment work sit alongside the live sessions.

Live onlineTeaching through Kent Business College, UK
2 hoursOne live session each teaching week
14 sessionsA semester for each module
28 live hoursPer module, plus independent study
The outline below is a 14-session online module, with one two-hour live session each teaching week. Reading weeks, breaks and additional activities follow the agreed cohort calendar. The cohort syllabus, full route, dates, fees, independent study and assessment requirements are confirmed before enrolment.

Who this module is designed for.

Audience

  • HR practitioners contributing to business direction and workforce planning.
  • Operational managers whose results depend on recruitment, development and retention.
  • Business owners and senior professionals reviewing capability, structure or people policies.

Starting knowledge and preparation

  • Bring a basic understanding of organisational work and people-management decisions.
  • Use authorised organisational information or the supplied fictional dataset.
  • Be ready to examine numerical evidence and competing explanations; KBC confirms full-diploma entry requirements.

What you will work towards.

  • Explain the link between a business objective and its workforce implications.
  • Build a capability and capacity plan using stated assumptions.
  • Evaluate the combined effects of recruitment, development, reward and performance practices.
  • Identify policy questions requiring current jurisdiction-specific advice.
  • Design implementation responsibilities and measures for a coherent people strategy.

Explore the 14-session learning plan.

Explore the focus and practical output of each teaching session. Open individual sessions below, or expand the complete plan.

Session 01 The strategic contribution of people

Trace a business objective to the work and capabilities it requires. Examine the assumptions connecting people practices with results, and distinguish an HR activity from the outcome it is intended to support.

Practical output: A strategy-to-people contribution map.

Session 02 HR and the wider organisation

Follow a staffing decision through operations, finance and customer delivery. Identify competing priorities, shared information needs and the decisions that require joint ownership rather than an isolated HR response.

Practical output: A cross-functional decision and responsibility map.

Session 03 Business demand and workforce requirements

Translate a proposed service change into roles, skills, availability and management capacity. Explore how technology, customer expectations and delivery commitments alter the type of work before estimating headcount.

Practical output: A workforce-demand model with explicit assumptions.

Session 04 Understanding current capability

Review available workforce information for definitions, gaps and quality. Examine skills, experience, deployment and likely movement, keeping individual information proportionate to the purpose of the analysis.

Practical output: A workforce evidence register and capability profile.

Session 05 Gaps, scenarios and planning horizons

Compare the current position with more than one demand scenario. Distinguish an immediate staffing shortage from a longer-term capability gap and identify which assumptions could change the recommended response.

Practical output: A prioritised gap analysis with scenario triggers.

Session 06 Recruit, develop, redeploy or redesign

Compare ways of meeting the need, including recruitment, learning, partnership and changes to work design. Assess lead time, cost, capacity and the management effort required by each option.

Practical output: An options appraisal and phased workforce plan.

Session 07 Policy coherence and employee experience

Examine how recruitment, development, reward and performance policies interact. Identify conflicting signals and consider how employees may experience the proposed approach across different stages of their employment.

Practical output: A policy-coherence review and improvement priorities.

Session 08 Legal, ethical and sustainability considerations

Identify the jurisdictions and policy areas affected by a proposed change. Frame questions for current specialist advice and consider fairness, employee voice, social responsibility and longer-term workforce consequences.

Practical output: A policy review brief with advice and consultation needs.

Session 09 Structure, culture and people strategy

Investigate how organisational design and informal expectations affect the workforce plan. Test whether managers have the authority, skills and incentives to implement the proposed people practices.

Practical output: A culture and structure impact assessment.

Session 10 Performance, development and retention

Investigate a case of declining performance and avoid assuming a single cause. Compare support, role clarity, development, workload and reward responses, with measures appropriate to the problem.

Practical output: A coordinated performance and retention proposal.

Session 11 Implementing the people strategy

Sequence actions around budgets, recruitment lead times and operational capacity. Allocate HR and line-manager responsibilities, prepare communication and identify dependencies that could delay implementation.

Practical output: A costed implementation roadmap and ownership matrix.

Session 12 Metrics, costs and intended outcomes

Choose measures that connect the plan with organisational and employee outcomes. Examine definitions, denominators and reporting frequency, and test whether an attractive indicator could encourage an unhelpful behaviour.

Practical output: A people-strategy dashboard with measurement notes.

Session 13 Reviewing effectiveness and adapting

Use new case evidence to review the strategy. Compare expected and observed results, investigate other explanations and decide whether to adjust an action, a target or the original workforce assumption.

Practical output: A review paper and revised people priorities.

Session 14 The workforce strategy decision

Present the integrated recommendation to HR, finance and operational stakeholders. Defend trade-offs, address employee consequences and revise the plan after challenge so its implementation requirements are clear.

Practical output: A completed people-strategy pack and improvement record.

Apply the learning

Meridian Technical Services: capability before expansion

In this original fictional case, a services business plans a new offer while experienced specialists are stretched and new starters take time to become effective. The dataset includes workload, skills and recruitment assumptions. Develop a response that goes beyond adding headcount: compare capability development, work redesign and external resourcing, then explain the cost, employee implications and review arrangements.

Your project evidence can include

  • A business-linked workforce demand and capability assessment.
  • A scenario-based people plan with justified resourcing choices.
  • A policy review identifying practical, employee and specialist-advice questions.
  • An implementation roadmap and a dashboard of meaningful measures.

Use anonymised, public or suitable synthetic material where workplace information is confidential. The issued assessment brief confirms the required evidence.

Assessment, feedback and certification.

  • Formative review of the workforce model, assumptions and option comparison.
  • Case discussions testing policy coherence and implementation responsibilities.
  • A preparation report with an evidence trail and a reasoned people-strategy recommendation.
  • Final OTHM coursework follows the issued brief and criteria, with separate assessment and verification.

Kent Business College, UK, delivers the teaching. OTHM unit achievement requires the issued coursework to meet every applicable assessment criterion, with centre assessment and OTHM external verification.

Look beyond a headcount total

Two teams with the same number of employees can have very different capacity. Experience, work allocation, systems, supervision and the mix of tasks all matter. The case asks you to explain the work before selecting the staffing response.

A useful workforce model makes uncertainty visible. If demand arrives later than expected, a recruitment plan may need to change. If the new service requires unfamiliar expertise, training time and management support become part of the delivery plan. You practise showing how these assumptions affect the choice.

  • Separate the volume of work from the capability it requires.
  • Include the time needed to recruit, learn and become effective.
  • Review alternative responses before recommending additional posts.

Connect activity with the result that matters

A high number of completed training sessions does not show whether the workforce can perform the required task. Similarly, faster recruitment can be unhelpful if new colleagues lack the support needed to succeed. You design measures that reflect the purpose of the intervention and examine the evidence behind an apparent improvement.

The resulting people plan connects with the strategy and leadership modules. It can also inform the additional KBC Applied Strategy and Leadership Studio, where learners bring subject decisions together. The studio develops application without adding regulated credits to the six-unit OTHM diploma.

Questions worth asking.

Is this an employment-law course?

Its focus is strategic people management. You learn to identify relevant policy questions and the need for current advice in the applicable jurisdiction, rather than treating one country’s rules as universal.

Can operational managers take the module?

Yes, subject to KBC’s admission decision. The case work is useful where a manager needs to connect workforce capacity, capability and employee experience with delivery objectives.

What study is needed beyond live sessions?

The 28 live hours sit within a unit specified at 100 GLH and 200 TQT. Your study plan allocates additional guided activity, reading and coursework. The whole OTHM diploma is 120 credits, 600 GLH and 1,200 TQT.

Must I share confidential employee records?

No. The fictional case supports the learning. Any agreed workplace alternative should use authorised, appropriately limited information and follow the assignment and organisational requirements.

Make the learning fit your goal.

Enquire about this programme