Audience
- PMO analysts and managers developing broader professional capability.
- Project controllers and assurance practitioners moving into governance roles.
- Project or programme leaders establishing a more coherent PMO function.
Project management
Explore a professional development pathway for project controls and PMO practice with Kent Business College.
Develop a PMO that earns confidence through useful decisions and dependable delivery information. KBC’s Certified PMO Professional Level 6 programme brings together governance, integrated controls and professional judgement. Begin by examining the organisation’s needs and designing a credible remit for its PMO. Teaching, assessment and programme certification are provided through Kent Business College UK.
This is a programme comprising several modules. Each Kent Consultancy semester module contains 14 weekly online sessions of two hours, providing 28 live hours alongside guided and independent work. The outline below is an introductory PMO purpose and governance module, not the whole Level 6 programme. KBC confirms the complete duration, remaining modules and assessment plan separately. Any later professional designation requires its awarding organisation’s application and assessment.
Explore the focus and practical output of each teaching session. Open individual sessions below, or expand the complete plan.
Examine a fictional organisation with inconsistent reporting and unclear accountability across change initiatives.
Practical output: An organisational problem definition.
Identify who uses PMO services and investigate the decisions each customer struggles to make.
Practical output: A customer and decision map.
Evaluate existing processes and evidence before proposing a new structure or additional controls.
Practical output: A capability assessment summary.
Set a clear purpose, authority and scope for a PMO responding to the case organisation.
Practical output: A draft PMO mandate.
Critique central and distributed arrangements against organisational size, culture and delivery needs.
Practical output: An operating-model options paper.
Prioritise a small service offer and specify what users receive and contribute.
Practical output: A focused service catalogue.
Resolve overlapping responsibilities among sponsors, delivery teams, assurance and senior management.
Practical output: A responsibility and decision matrix.
Design review meetings around specific decisions and the evidence participants need beforehand.
Practical output: A governance calendar and terms.
Select useful review questions and distinguish independent challenge from routine reporting work.
Practical output: An initial assurance approach.
Specify basic information standards and ownership for comparable project reporting.
Practical output: A management-information requirements brief.
Define when a delivery concern requires escalation and how the resulting decision is recorded.
Practical output: An escalation and exception process.
Plan how to introduce the PMO’s services and respond to understandable stakeholder resistance.
Practical output: A practical adoption plan.
Test the operating model against difficult scenarios and amend weak responsibilities or assumptions.
Practical output: A reviewed PMO design proposal.
Present your recommendation and distinguish your reasoning, contribution and further development needs.
Practical output: A first-module evidence portfolio.
Apply the learning
Recommend how a fictional organisation should establish or improve its PMO. Use evidence from the case to justify services, authority and assurance arrangements. Explain what could be implemented immediately and what should wait until capability and stakeholder support have developed.
Use anonymised, public or suitable synthetic material where workplace information is confidential. The issued assessment brief confirms the required evidence.
Teaching and the relevant course certificate are provided through Kent Business College in the UK. A Kent Business College course certificate is distinct from a separate professional-body qualification or examination. Eligibility, the exact award and any examination inclusions are confirmed for the chosen route.
The KBC Certified PMO Professional Level 6 programme and PMI-PMOCP examination preparation are separate learning routes. Choose the route that matches your professional goals.
The 14-session plan describes one introductory semester module. KBC confirms the complete programme duration, module sequence and assessments before enrolment.
Chartered Project Professional status is awarded by APM through its applicable route. Programme completion and a chartered application are separate stages.
Further reading and programme references · reviewed 18 October 2026